I feel my gambling is getting out of control — what should I do?

First, do not panic — recognising this is the first and most important step. Contact our 24/7 live chat or email us at support@7kbd.cam right away. Our support team will help you activate self-exclusion or a time-out. You may also want to speak with a trusted family member.

For ages 21+

Responsible Gaming Guidelines at 7kbd

7kbd always prioritises responsible gaming to ensure an enjoyable experience — with deposit limits, self-exclusion, and 24/7 support.

Safe Play

Important Notice: Gambling is for entertainment, not a source of income. It carries financial and mental health risks. Only people aged 21 or over may use this platform. If you feel gambling is getting out of your control, please contact our support immediately.

Why Is Responsible Gaming Important?

7kbd believes online gaming can be an enjoyable form of entertainment when played with the right mindset and within set boundaries. Responsible gaming means staying aware of your budget, setting limits on time and money, and being mindful of how gaming affects your mental wellbeing.

Online gaming has become a popular form of entertainment for millions of people in Bangladesh. 7kbd is committed to keeping that experience enjoyable and safe. We want every player to play in a healthy and informed way, and to seek help whenever needed.

The key principles of responsible gaming are: knowing your limits, keeping your budget under control, not chasing losses, and never treating gaming as an alternative source of income. On this page we provide the tools and information to help you become an informed player.

Protection Tools

7kbd gives you full control over your play — use the tools below.

Deposit Limit

Set a limit on how much money you can deposit each day, week, or month. Once a limit is set, it takes effect immediately. A 24-hour cooling-off period will apply if you want to increase the limit.

Budget Control

Time-Out Feature

If you feel you need a temporary break from gaming, activate the time-out feature. You can suspend your account temporarily for any period from 24 hours to 30 days.

Temporary Break

Self-Exclusion

If you feel gaming is having a negative impact on your life, you can use self-exclusion to keep yourself away from the platform on a long-term basis. Once this decision is active, it cannot easily be reversed.

Permanent Protection

Account Verification

7kbd follows a strict KYC process. Age and identity are verified when an account is opened, ensuring only people aged 21 or over can play.

21+ Verified

Gaming History Review

View your deposit, withdrawal, and gaming history from your account at any time. Review your spending patterns regularly and reset your limits if needed.

Transparency

24/7 Support

No matter how small or large the issue, 7kbd's Bangla-speaking support team is here for you 24 hours a day, 7 days a week. Reach us via live chat or email.

Round-the-Clock Help

Assess Yourself

The questions below will help you understand whether your gaming habits are healthy. If you answer "Yes" to more than one, please contact support.

Are you spending more money on gaming than your budget allows?

Are you repeatedly playing to try to recover losses?

Is gaming taking time away from your family or work?

Do you find it difficult to stop playing?

Are you borrowing money or spending your savings to play?

Are you hiding your gaming from people close to you?

Principles of Healthy Gaming

Play for entertainment only

Always see gaming as a form of entertainment. Never think of it as a source of income or a solution to financial problems.

Set your budget first

Set a fixed budget for yourself before each session and do not go beyond that limit. Do not try to recover money you have lost.

Respect your time limits

Avoid playing for long stretches without a break. Take regular breaks. Never sacrifice sleep, meals, or family time for gaming.

Check your mental state

Do not play when you are under stress, feeling depressed, or have been drinking. It is harder to make good decisions in those states, and the risk of overspending increases.

How to Activate Protection Tools

Log in to your account

Log in to your account at 7kbd. Always use the official website for a secure connection, and do not save your details on someone else's device.

Go to Account Settings

After logging in, click your profile icon at the top right and enter the "Account Settings" or "Responsible Gaming" section.

Choose your preferred limits

Deposit limit, time-out, loss limit, or self-exclusion — choose whichever tool suits your needs. Detailed instructions are provided alongside each option.

Confirm your limits

Confirm the limits you have selected. Lowering a deposit limit takes effect immediately. A mandatory cooling-off period applies when increasing a limit.

Contact support if needed

If you have any trouble activating the tools yourself or need urgent assistance, contact us directly via 24/7 live chat or at [email protected].

Age Policy: 21+

7kbd is firmly committed to protecting minors from gaming. Under our policy, only people aged 21 or over may create an account and play.

A national ID card or passport may be required to verify age when registering an account. If there is any doubt, we reserve the right to request additional verification at any time.

If there are minors in your household, use parental control software on your device and keep your login details secure.

Strict Age Verification

Every account's age is verified at the time of registration.

Family Protection

Keep your account and password out of reach of children.

Minors Prohibited

This platform is strictly prohibited for anyone under 21 years of age.

Account Investigation

Suspicious accounts may be investigated and closed at any time.

Financial Limits and Safe Transactions

An important part of responsible gaming at 7kbd is staying aware of financial limits. The minimum deposit on our platform is just ৳200, ensuring players can get started without taking on excessive risk.

The minimum withdrawal amount is ৳1,000, and transactions are generally processed within 5 to 30 minutes. Fast and secure transactions are available through four popular methods: bKash, Nagad, Rocket, and Upay.

We recommend keeping a record of your total deposits and withdrawals each month. If you notice your deposits are consistently much higher than your withdrawals, reassess your gaming habits. Remember, there is no guarantee of recovering losses — treat it as the cost of entertainment.

Setting a deposit limit is one of the most effective ways to game responsibly. Once a limit is set, you will not be able to deposit beyond that amount, which protects you from overspending on impulse.

Responsible Gaming FAQ

Find answers to commonly asked questions here.

Log in to your account and go to the "Account Settings" or "Responsible Gaming" section. There you will find options to set a daily, weekly, or monthly deposit limit. Lowering your limit takes effect immediately, but a 24-hour cooling-off period applies if you want to increase it. Contact us on live chat if you need help.

The duration of self-exclusion depends on the period you choose. After a short-term time-out (24 hours to 30 days), your account may be reactivated automatically. However, for long-term self-exclusion, you will need to contact the support team and complete a mandatory verification process before your account can be reactivated.

First, do not panic — recognising this is the first and most important step. Contact our 24/7 live chat or email us at [email protected] right away. Our support team will help you activate self-exclusion or a time-out. You may also want to speak with a trusted family member.

No. Only people aged 21 or over may create an account and play at 7kbd. This is a strict policy, and any violation will result in the permanent closure of the account and possible forfeiture of deposited funds.

A time-out is a temporary break — usually lasting from 24 hours to 30 days. It is suitable for those who want a short pause. Self-exclusion is a long-term measure — once active, reactivating your account before the set period ends is not straightforward. Self-exclusion is the right step for those who feel gambling is becoming a serious problem.

Yes. Our system continuously detects unusual playing patterns. If a behavioural change is noticed on an account — such as a sudden unusually large deposit or extended late-night play — our team may proactively reach out to that player. This is not a punishment; it is an offer of support.

Play Safe, Have Fun

Play responsibly and enjoy all the games at 7kbd.
Our cricket betting, slots, and live casino are waiting for you.

Explore Live Casino Cricket Betting Slots Games Read FAQ

For ages 21 and over only • Play responsibly