7kbd Privacy Policy

1 Scope of Information Collection

We collect the following types of information when you register on the 7kbd platform and use our services:

• Identity Information: Your full name, date of birth, and national ID or passport number (for age verification purposes).
• Contact Information: Email address, mobile number, and residential address.
• Financial Information: bKash, Nagad, Rocket, or Upay account numbers (for transaction verification and processing).
• Account Information: Username, password (stored in encrypted form), account preferences, and history.
• Technical Information: IP address, browser type and version, operating system, device identifier information, and site browsing patterns.
• Gaming Activity Information: Bet history, game participation records, win and loss data, and bonus usage details.

2 Methods of Information Collection

We collect information in several ways:

• Directly Provided Information: Information you provide during registration forms, identity verification processes, deposit and withdrawal requests, and support communications.
• Automated Data Collection: Your site usage patterns are recorded through cookies, web beacons, and similar technologies.
• From Third Parties: Payment service providers (bKash, Nagad, Rocket, Upay) share relevant information with us to confirm transactions.

3 Purposes of Information Use

We use the collected information for the following purposes:

1. To create, verify, and manage accounts and to confirm your identity.
2. To securely process deposits, withdrawals, and other financial transactions.
3. To correctly deliver bonuses, rewards, and promotional offers to your account.
4. To provide customer support services and to respond to your complaints or questions.
5. To ensure platform security, prevent fraud, and take necessary steps to prevent money laundering.
6. To implement responsible gaming — to identify unusual gaming behaviour and provide assistance to users.
7. To analyse activity in order to improve the quality and usability of the platform.
8. To fulfil legal obligations and comply with applicable regulations.

4 Information Storage and Security

7kbd has adopted industry-standard technical and organisational measures to protect user information:

• SSL Encryption: All data transmission on the platform is protected by 256-bit SSL encryption technology.
• Password Protection: Your password is never stored directly — it is kept only as a one-way hash.
• Access Control: Only authorised staff may view your information, and only for specific required purposes.
• Regular Audits: Our security measures are regularly reviewed and tested.
• Data Retention Period: Even after an account is closed or becomes inactive, information is retained for the period required by legal obligations.

However, complete security on the internet cannot be guaranteed. In the event of any data breach, we will notify affected users as quickly as possible.

5 Sharing Information with Third Parties

We do not sell, rent, or transfer your personal information to third parties for commercial purposes. Information may be shared in the following limited circumstances:

• Payment Processors: Service providers such as bKash, Nagad, Rocket, and Upay receive the information necessary to complete transactions.
• Service Partners: Game software providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others) may receive limited technical information to operate their services.
• Legal Obligations: Information may need to be provided pursuant to a court order or a lawful request from a law enforcement authority.
• Fraud Prevention: Information may be shared with relevant authorities to investigate fraudulent activity.

All third parties with whom information is shared are contractually required to comply with our privacy standards.

6 Cookies and Tracking Technologies

The 7kbd platform uses cookies and similar technologies to operate. These are used for the following purposes:

• Essential Cookies: Maintaining login status, managing sessions, and ensuring security — the site cannot function properly without these.
• Functionality Cookies: Remembering your preferences (language, game settings).
• Analytics Cookies: Understanding site usage patterns and improving service quality.

Cookies can be disabled by changing your browser settings, but this may affect some functionality of the platform.

7 Protection of Minors

7kbd strictly provides services only to those aged 21 or over. We do not knowingly collect any information from minors.

If we find that a minor has registered by providing false information, their account will be closed immediately and all related information will be deleted.

8 International Data Transfers

Servers of game service providers may be located outside Bangladesh. In such cases, your information may be transferred internationally. Wherever information is processed, we ensure it remains protected to a standard equivalent to this privacy policy.

9 External Links

If the 7kbd platform provides links to any external websites, we are not responsible for the privacy policy of those sites. You are advised to read the privacy policy of any external site before visiting it.